Legal notice

LEGAL NOTICE & IMPRINT

1. Legal Identification and Operator Information
This website is owned and operated by:

Hulme Gianina Persoana Fizica Autorizată 
Merchant name: Hulme Gianina PFA
Website: https://mgsatierco.com
Email: contact@mgsatierco.com

Sole Proprietorship (PFA) registered in Romania

Identification Details:

Unique Registration Code(CUI): 54055757
Trade Register Number (ONRC):F2026009819007

Business activity : CAEN 4791 – Retail sale via mail order houses or via Internet.

Registered office address:

B-dul. Camil Ressu 20, bl. B6bis, Sc.A, Ap. 21, Et. 6, București, România  

2. Business Activity
Online retail trade of textile products, including premium natural silk items such as bedding, pillowcases, sleep masks, and home accessories.
3. Prices and Availability
All prices displayed on this website are final prices for end customers, expressed in the currency indicated on the storefront. The economic operator operates under the Romanian PFA tax regime as a non-VAT payer (VAT-exempt). We reserve the right to change prices and product availability at any time without prior notice.
For international orders shipped outside the European Union, customs duties, import taxes, or other fees imposed by the destination country may apply. These charges are not included in the product price or shipping costs and remain the sole responsibility of the customer. 

4. Liability
The website operator makes every effort to ensure that the information provided on this website is accurate, complete, and up to date. However, we do not guarantee the accuracy, completeness, or timeliness of the content. To the extent permitted by applicable law, we shall not be held liable for any direct or indirect damages arising from the use of this website or reliance on its content, except in cases of intent or gross negligence.

5. Intellectual Property
All content on this website, including text, branding elements, original images, logos, design, and layout, is the property of the above-mentioned PFA, unless otherwise stated. Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited without prior written consent from the owner. Some product images may be provided by suppliers or partners and are used for illustrative purposes only.


6. Complaints Procedure and Dispute Resolution
Any complaint regarding the purchased products or the functionality of the website can be sent directly to the contact email address listed above. The operator will provide an official response within a maximum of 30 calendar days.
In the event of a dispute, the parties are encouraged to first attempt to resolve the matter amicably through direct communication and good-faith negotiation. If an amicable resolution cannot be reached, the dispute shall be settled by the competent courts of law in Romania, in accordance with Romanian national legislation and applicable European Union consumer protection regulations.
In compliance with Romanian and EU consumer protection regulations, consumers have the right to access the following official resolution platforms:
  • ANPC: National Authority for Consumer Protection (Romania) – www.anpc.ro
  • ODR: European Online Dispute Resolution Platform – ec.europa.eu/consumers/odr